Safe Steps is the only 24/7 family violence response centre in Victoria, providing a state-wide entry point for victim-survivors of domestic and family violence. Safe Steps delivers programs at a state and national level. Our services include information and referral, crisis response, specialist family violence risk assessment, safety planning, andaccess to supported crisis accommodation. Our practice is trauma and violence-informed and guided by evidence. We provide services to all victim-survivors and recognise that most of our work is dedicated to the needs of women and children, which reflects the gendered nature of domestic and family violence.